Privacy policy
Tilted Friday/ owner Tabitha Smith
Memelerstr. 4
31535 Neustadt a. Rbge.
info@tiltedfriday.com
Thank you for your interest in our online store. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.
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1. Access data and hosting
You can visit our websites without providing any personal information. Each time you call up a website, the web server only automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the call, the amount of data transferred and the requesting provider (access data) and documents the call. This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our services. This serves to protect our legitimate interests in the context of a balancing of interests. This serves to protect our legitimate interests in a correct presentation of our offer in accordance with Art. 6 para. 1 p. 1 lit. f DSGVO. All access data will be deleted no later than seven days after the end of your visit to the site.
2. Data processing for contract management and for contacting
2.1 Data processing for contract handling
For the purpose of contract processing (incl. inquiries about and processing of any existing warranty and performance claims and any legal update obligations) in accordance with Art. 6 Para. 1 Sentence 1 lit. b DSGVO, we collect personal data if you provide us with this information voluntarily as part of your order. Mandatory fields are marked as such, because in these cases we need the data for the execution of the contract and without their specification we cannot cannot send the order. Which data is collected can be seen from the respective input forms. Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment and shipping processing, can be found in the following sections of this privacy policy. After complete processing of the contract, your data will be restricted for further processing and after the expiry of the tax and After the complete execution of the contract, your data will be restricted for further processing and deleted after the expiry of the retention periods under tax law in accordance with Article 6 (1) sentence 1 lit. c DSGVO, unless you have expressly consented to further use of your data in accordance with Article 6 (1) sentence 1 lit. a DSGVO or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this inform you of this.
2.2 Customer account
Insofar as you have given your consent to this in accordance with Art. 6 Para. 1 Sentence 1 lit. a DSGVO by deciding to open a customer account, we will use your data for the purpose of opening a customer account as well as for storing your data for further future orders on our website. The deletion of your customer account is possible at any time and can be done either by sending a message to the in this privacy policy described. This can be done either by sending a message to the contact option described in this data protection declaration or by using a function provided for this purpose in the customer account. After deletion of your customer account, your data will be deleted, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO or we have a we reserve the right to use your data for other purposes, which are permitted by law and about which we inform you in this declaration.
2.3 Contacting
In the context of customer communication, we collect personal data for the processing of your inquiries in accordance with Art. 6 Para. 1 Sentence 1 lit. b DSGVO, if you provide us with this data You can voluntarily provide this information when contacting us (e.g. via contact form or e-mail). Mandatory fields are marked as such, since in these cases we need the data is absolutely necessary to process your contact. Which data is collected can be seen from the respective input forms. After complete processing of your request, your data will be deleted, unless you expressly consent to further use of your data pursuant to Art. 6 para. 1 p. 1 lit. a DSGVO. or we reserve the right to use your data for other purposes, which are permitted by law and which we inform you about in this declaration.
3. Data processing for the purpose of Dispatch processing
For the fulfillment of the contract in accordance with Art. 6 para. 1 p. 1 lit. b DSGVO, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. The same applies to the transfer of data to our manufacturers or wholesalers in cases where they take over the shipping for us drop shipment). These are considered to be shipping service providers in the sense of this data protection declaration.
Data transfer to shipping service provider for the purpose of Shipping notification
If you have given us your express consent to do so during or after your order, we will pass on your e-mail address to the selected delivery service provider on the basis of this consent in accordance with Art. 6 (1) p. 1 lit. a DSGVO.
shipping service provider, so that to contact you before delivery for the purpose of delivery notification or coordination. contact with you for the purpose of delivery notification or coordination. You can withdraw your consent at any time by sending a message to the contact option described in this contact option described in this privacy policy or directly to the directly to the shipping service provider at the contact address listed below. below. After revocation, we will delete your data provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data or we reserve the right to use your data for any other purpose that is permitted by law and about which we inform you in this declaration.
DHL Paket GmbH
Sträßchensweg 10
53113 Bonn
Germany
4. Data processing for payment processing
For the processing of payments in our online store, we work together with these partners: technical service providers, credit institutions, payment service providers.
4.1 Data processing for transaction processing
Depending on the selected payment method, we pass on the data necessary for processing the payment transaction to our technical service providers, who act for us within the framework of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary for the processing of the payment. This serves the fulfillment of the contract according to Art. 6 para. 1 p. 1 lit. b DSGVO. In some cases, the payment service providers collect the data required for processing the payment themselves, e.g. on their own website or via a technical integration in the ordering process. In this respect, the privacy policy of the respective payment service provider applies. If you have any questions about our payment processing partners and the basis of our cooperation with them, please use the contact option described in this privacy policy.
4.2 Data processing for the purpose of fraud prevention and the optimization of our payment processes
Where applicable, we provide our service providers with additional data, which they use together with the data necessary for processing the payment as our processors for the purposes of fraud prevention and optimization of our payment processes (e.g. invoicing, processing of contested payments, accounting support). This serves pursuant to Art. Abs. 1 S. 1 lit. f DSGVO our legitimate interests in our protection against fraud and in efficient payment management, which outweigh our interests in the context of a balancing of interests.
5. Advertising by e-mail
E-mail newsletter with registration
If you register for our newsletter, we will use the data required for this purpose or separately provided by you to regularly send you our e-mail newsletter based on your consent pursuant to Art. 6 (1) p. 1 lit. a DSGVO. Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your e-mail address from the list of recipients, unless you have not expressly consented to further use of your data in accordance with Art. 6 (1) p. 1 lit. a DSGVO or we reserve the right to use data in a manner that goes beyond this, which is permitted by law and about which we inform you in this statement.
6. Integration of the Trusted Shops Trustbadge/other widgets
Trusted Shops widgets (e.g. Trusted Shops Trustbadge) are integrated on this website to display Trusted Shops services (e.g. seal of approval, collected ratings) and to offer Trusted Shops products to buyers after they have placed an order. This serves to protect our legitimate interests in optimal marketing by enabling secure shopping, which prevail in the context of a balancing of interests pursuant to Art. 6 para. 1 p. 1 lit. f DSGVO. The Trustbadge and the services advertised with it are an offer of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne (Trusted Shops), with which we are jointly responsible under data protection law pursuant to Art. 26 DSGVO. Within the scope of this data protection notice, we inform you in the following about the essential contents of the contract in accordance with Art. 26 Para. 2 DSGVO.
Within the framework of the shared responsibility between us and Trusted Shops GmbH, please contact Trusted Shops GmbH, whose contact details you can find here, if you have any data protection questions or wish to assert your rights. Further information on data protection can be found in the following link here. Independently of this you can also always contact us using the contact option described in this contact option described in this data protection declaration. Your inquiry will then, if necessary, be will be forwarded to the other person responsible for answering it.
6.1 Data processing when integrating the trust badge/other widgets
The trust badge is provided under a shared responsibility arrangement by a U.S. content delivery network (CDN) provider. An appropriate level of data protection is ensured by standard data protection clauses and other contractual measures. Further information on the data protection of Trusted Shops GmbH can be found here. When the Trustbadge is called up, the web server automatically saves a so-called server log file, which also contains your IP address, the date and time of the call-up, the amount of data transferred and the requesting provider (access data) and documents the request. The IP address is anonymized immediately after collection, so that the stored data cannot be assigned to you personally. The anonymized data are used in particular for statistical purposes and for error analysis.
6.2 Data processing after order completion
After order completion, your email address, which is hashed by cryptological one-way function, is transmitted to Trusted Shops GmbH. The legal basis is Art. 6 para. 1 p. 1 lit. f DSGVO. This serves to check whether you are already registered for services with Trusted Shops GmbH and is therefore necessary for the fulfillment of our and Trusted Shops' overriding legitimate interests in the provision of the buyer protection linked to the specific order in each case and the transactional evaluation services pursuant to Art. 6 para. 1 p. 1 lit. f DSGVO. If this is the case, the further processing will take place in accordance with the contractual agreement concluded between you and Trusted Shops. If you are not yet registered for the services, you will subsequently be given the opportunity to do so for the first time. Further processing after registration also depends on the contractual agreement with Trusted Shops GmbH. If you do not register, all transmitted data is automatically deleted by Trusted Shops GmbH and a personal reference is then no longer possible. Trusted Shops uses service providers in the areas of hosting, monitoring and logging. The legal basis is Art. 6 para. 1 lit. f DSGVO for the purpose of ensuring trouble-free operation. Processing may take place in third countries (USA and Israel). An appropriate level of data protection is ensured in the case of the USA through standard data protection clauses and further contractual measures, and in the case of Israel by means of an adequacy decision.
7. Social Media
7.1 Social Plugins von Facebook (by Meta), Twitter, Instagram (by Meta), Pinterest
Social buttons from social networks are used on our website. These are only integrated into the page as HTML links, so that when you call up our website, no connection is yet established with the servers of the respective provider. If you click on one of the buttons, the website of the respective social network opens in a new window of your browser. There you can, for example, click the Like or Share button.
7.2 Our online presence on Facebook (by Meta), Twitter, Instagram (by Meta), Youtube, Pinterest
Insofar as you have given your consent to the respective social media operator in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO, your data will be automatically collected and stored for market research and advertising purposes when you visit our online presences on the social media mentioned above, from which usage profiles are created using pseudonyms. These can be used, for example, to place advertisements within and outside of the platforms which presumably correspond to your interests. For this purpose, as a rule cookies are used. For detailed information on the processing and use of data by the respective social media operator, as well as a contact option and your rights and settings options in this regard to protect your privacy, please refer to the privacy notices of the providers linked below. Should you still require assistance in this regard, you can contact us at contact us.
Facebook (by Meta) is an offering of Meta Platforms Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland ("Meta Platforms Ireland"). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is usually transferred to a server of Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA and stored there. For the USA, there is no adequacy decision of the European Commission. Our cooperation with them is based on standard data protection clauses of the European Commission. Data processing in the context of a visit to a Facebook (by Meta) fan page is based on an agreement between jointly responsible parties pursuant to Art. 26 DSGVO. Further information (Information on Insights data) can be found here.
Twitter is a service of Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland ("Twitter"). The information automatically collected by Twitter about your use of our online presence on Twitter is usually transmitted to a server of Twitter, Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA and stored there. There is no European Commission adequacy decision for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission.
Instagram (by Meta) is a service of Meta Platforms Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland ("Meta Platforms Ireland"). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is usually transmitted to a server of Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA and stored there. For the USA, there is no adequacy decision of the European Commission. Our cooperation with them is based on standard data protection clauses of the European Commission. Data processing in the context of a visit to an Instagram (by Meta) fan page is based on an agreement between jointly responsible parties pursuant to Art. 26 DSGVO. You can find more information (Insights data information) here.
YouTube is a service of Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google about your use of our online presence on YouTube is usually transmitted to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. For the USA, there is no adequacy decision of the European Commission. Our cooperation with them is based on standard data protection clauses of the European Commission.
Pinterest is a service of Pinterest Europe Ltd, Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland ("Pinterest"). The information automatically collected by Pinterest about your use of our online presence on Pinterest is usually transmitted to a server of Pinterest, Inc., 505 Brannan St., San Francisco, CA 94107, USA and stored there. There is no adequacy decision of the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission.
8. Contact options and your rights
8.1 Your rights
As a data subject, you have the following rights:
Pursuant to Art. 15 DSGVO, the right to request information about your personal data processed by us to the extent specified therein;
pursuant to Art. 16 DSGVO, the right to demand the correction of inaccurate or incomplete personal data stored by us without undue delay;
pursuant to Art. 17 DSGVO, the right to request the erasure of your personal data stored by us, unless further processing is necessary for the exercise of the right to freedom of expression and information; for compliance with a legal obligation; for reasons of public interest or for the assertion, exercise or defense of legal claims;
pursuant to Art. 18 DSGVO the right to request the restriction of the processing of your personal data, insofar as the accuracy of the data is disputed by you; the processing is unlawful, but you object to its erasure; we no longer require the data, but you need it for the assertion, exercise or defense of legal claims or you have objected to the processing pursuant to Art. 21 DSGVO;
pursuant to Art. 20 DSGVO, the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request that it be transferred to another controller;
pursuant to Art. 77 DSGVO, the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.
Right of objection
Insofar as we process personal data as explained above in order to protect our legitimate interests, which prevail in the context of a balancing of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have the right to object if there are grounds arising from your particular situation. After exercising your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.
This does not apply if the processing is for direct marketing purposes. Then we will not further process your personal data for this purpose.
8.2 Contact options
If you have any questions regarding the collection, processing or use of your personal data, for information, correction, restriction or deletion of data, as well as revocation of consent given or objection to a particular use of data, please contact us directly using the contact details in our imprint.