Terms of sale

General Terms and Conditions

1. Scope of application
The following terms and conditions apply to all orders placed via our online store. Our online store is aimed exclusively at consumers. A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his commercial or independent professional activity.

2. Contracting party, conclusion of contract correction options
The sales contract is concluded with Tilted Friday.
By placing the products in the online store, we make a binding offer to conclude a contract for these articles. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained for this purpose in the order process. The contract is concluded when you click on the order button to accept the offer for the products in the shopping cart. goods contained in the order. Immediately after sending the order you will receive another confirmation by e-mail.

3. Contract language, contract text storage
The language(s) available for the conclusion of the contract: English.

We store the contract text and send you the order data and our terms and conditions in text form. For security reasons, the contract text is no longer accessible via the Internet. 

4. Terms of delivery
Shipping costs may apply in addition to the stated product prices. You can find out more about any shipping costs in the offers. We deliver only by mail order. Unfortunately, it is not possible to pick up the goods yourself. 

5. Payment
In our store you can choose between the following payment methods available:

Credit card
In the order process you enter your credit card details. Your card will be charged immediately after placing the order.

To pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, identify yourself with your access data and confirm the payment. The payment transaction is carried out by PayPal immediately after placing the order. You will receive further instructions in the ordering process.

6. Reservation of proprietary rights
The goods remain our property until full payment.

7. Transport damages
If goods are delivered with obvious transport damage, please complain such defects as soon as possible to the deliverer and please take immediately contact us. Failure to make a complaint or to contact us will have no consequences for your legal claims and their enforcement, in particular your warranty rights. However, they help us to be able to assert our own claims against the carrier or the transport insurance.

Information on any additional warranties and their exact conditions can be found with the product and on special information pages in the online store.

8. Warranty and Guarantees
8.1 Liability for defects
The statutory law on liability for defects shall apply.

8.2 Warranties and Customer Service
Information on any additional warranties that may apply and their precise conditions can be found in each case with the product and on special information pages in the online store.

9. Liability
We shall always be liable without limitation for claims based on damage caused by us, our legal representatives or vicarious agents in the event of injury to life, limb or health, in the event of intentional or grossly negligent breach of duty, in the event of warranty promises, insofar as agreed, or insofar as the scope of application of the Product Liability Act is opened. In the event of a breach of essential contractual obligations, the fulfillment of which is a prerequisite for the proper execution of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations) due to slight negligence on our part, on the part of our legal representatives or vicarious agents, liability shall be limited in amount to the damage foreseeable at the time of the conclusion of the contract, the occurrence of which must typically be expected. Otherwise, claims for damages are excluded.

10. Dispute resolution
The European Commission provides a platform for online dispute resolution (OS), which you can find here. We are not obliged or willing to participate in a dispute resolution procedure before a consumer arbitration board.